FAQ's

 

Q: IS DELIVERY FREE?

A: Standard Delivery is free of cost and it takes 5-10 working days. 
Express Delivery takes 3-8 working days. 

Q: WHAT TYPES OF PAYMENT DO YOU ACCEPT?

A: We accept all major forms of payment, including all types of credit & debit cards, Apple Pay, After Pay & Zip Pay. 

Q: HOW TO PAY WITH AFTER PAY or CLEAR PAY?

A: To pay with AfterPay, add your product(s) to the Shopping Cart, click on Checkout button, enter your Shipping Information, select your Shipping Method, click Continue Payment and then click AfterPay. The After Pay option comes after you have put in your Shipping Details and selected Shipping Method.

Q: HOW DO I ORDER ON YOUR WEBSITE?

A: Simply find the product you'd want and click the 'Add To Cart' button or use the "Buy Now" button to fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!

Q: IS YOUR WEBSITE SECURE WITH MY PERSONAL INFORMATION?

A: Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be used one time only upon purchasing the product(s). We never store any information about our customers' private details!

Q: HOW DO I CHECK THE STATUS OF MY ORDER?

A: Upon placing your order, please allow 12-24 hours to have your order processed. Our fulfilment warehouses pack your ordered item(s) and ship the package(s) out as soon as possible. Once you order has been shipped, you will receive a notification through an email. Then you can then track your order by going to this page - TRACK YOUR ITEM.